Hedging in OET letters: how to write uncertain findings with 'appears', 'may' and 'suggests'

By medEmu team · Published · Updated

Short answer

Use hedging words such as 'appears', 'may', 'possibly' or 'suggests' only when the case notes themselves show uncertainty, for example a suspected diagnosis, a pending result or something a relative reported. State confirmed facts and your requests directly, because unnecessary hedging makes the letter vague and a weak request may not be acted on.

What hedging means in a letter

Hedging is language that shows a statement is not certain: appears, seems, may, might, possibly, likely, suggests, suspected. In clinical writing it has an important job: it tells the reader which information is confirmed and which is not. A reader who mistakes a suspected diagnosis for a confirmed one could act wrongly.

But hedging can also make a letter weaker. If every sentence is softened, the reader cannot tell what is known, and a hedged request may not be acted on. The rule is simple: match your certainty to the case notes.

This links to Conciseness & Clarity (the reader must understand the information easily) and Genre & Style (appropriate professional register).

When to hedge and when to be direct

Situation in the notes Hedge? Example
Confirmed diagnosis No "She has type 2 diabetes."
Suspected or query diagnosis ("?", "query", "possible") Yes "A urinary tract infection is suspected."
Result pending Yes, state it is pending "Her blood culture results are awaited."
Observation recorded by staff No "Her wound was red and swollen on 4 June."
Something the patient or family reported Show the source "Her son reports that she has fallen twice at home."
Nurse's impression in the notes ("looks", "seems") Light hedge "She appears to be less confused than on admission."
Your request to the reader No "Please review his blood pressure in one week."

Hedging words and what they signal

Word or phrase Use it for Example
suspected / possible a diagnosis not yet confirmed "A possible chest infection is being treated with antibiotics."
appears / seems an observation or impression "The wound appears to be healing well."
may / might a possible future event or effect "She may need help with dressing at first."
likely the notes show a probable cause "The fall was likely related to low blood pressure on standing." (only if the notes say this)
suggests / indicates linking a finding to a meaning stated in the notes "Her weight loss suggests her intake has been poor."
reports / states information from the patient or family "He reports pain of 6 out of 10 on walking."

Use likely and suggests only when the notes make the same link. If the notes only list two facts, do not connect them yourself.

Rewriting over-hedged sentences

Over-hedged Better
"She may possibly have some diabetes." (notes: T2DM) "She has type 2 diabetes."
"It seems that his surgery was perhaps on 2 May." "He underwent surgery on 2 May."
"Maybe you could see her if possible." "I would be grateful if you could review her this week."
"She might be allergic to penicillin, it seems." (notes: allergy confirmed, rash) "She is allergic to penicillin, which causes a rash."

Rewriting under-hedged sentences

Too certain Accurate
"She has a DVT." (notes: ?DVT, US booked) "A deep vein thrombosis is suspected, and an ultrasound is booked for 6 June."
"He is drinking too much alcohol." (notes: wife concerned re alcohol) "His wife has expressed concern about his alcohol intake."
"The infection has cleared." (notes: swab result pending) "His wound swab result is awaited."

Being accurate about uncertainty is also the safest way to write about sensitive information. See writing about non-adherence and sensitive information.

Worked example (invented case)

Notes (invented): Mrs Ines Carvalho, 79. Admitted 1 Jun, confusion, ?UTI. Urine sent, result awaited. Started oral antibiotics. Daughter says mum has been "off her food" for 2 weeks. Nurse note 3 Jun: "seems less confused today". Lives alone. Plan: discharge 5 Jun to daughter's home; GP to follow up urine result and review confusion in 1 week.

Paragraph:

Mrs Carvalho was admitted on 1 June with confusion, and a urinary tract infection is suspected. She was started on oral antibiotics, and her urine culture result is awaited. Her daughter reports that she has been eating less for the past two weeks. By 3 June, she appeared less confused. I would be grateful if you could follow up her urine result and review her confusion in one week.

Three hedges (suspected, awaited, appeared) each match uncertainty in the notes. The daughter's information is marked as reported. The request is direct.

Quick checklist

  1. Does every hedge match a "?", "query", "possible", "pending" or reported fact in the notes?
  2. Are confirmed diagnoses, operations, allergies and dates stated directly?
  3. Is the source shown for patient or family reports?
  4. Is the request polite but specific (who, what, when)?
  5. Have you avoided stacking hedges ("may possibly perhaps")?

For polite but clear requests, see modal verbs and polite requests, and for reporting what people said, see reported speech in OET letters.

Practise and check

Practise a timed letter at /writing/, or check a letter you have written: medEmu marks unclear or over-hedged sentences on your own letter, with a corrected version and the reason, and estimates your grade. Grades are estimates, and medEmu is not affiliated with OET.

Sources

This guide is medEmu's writing advice, not official OET guidance; all patients and details are invented for practice. The network used for this run could not reach oet.com, so no OET test facts are stated beyond the criterion names. For OET's official Writing information and assessment criteria, see oet.com.

Frequently asked questions

Is hedging good or bad in an OET letter?

It depends on the notes. Hedging is accurate when the notes are uncertain ('?UTI', 'query', 'possible', 'awaiting result'). It is a problem when it makes confirmed facts or your request sound unsure.

How do I write a question mark from the case notes, such as '?DVT'?

Turn it into a clear uncertain statement: 'A deep vein thrombosis is suspected, and an ultrasound has been requested.' Do not write the question mark, and do not present it as confirmed.

Should my request be hedged to sound polite?

Be polite but clear. 'I would be grateful if you could review her wound on 3 June' is polite and specific. 'Perhaps you might possibly consider seeing her at some point' is unclear.

How do I report something the patient or family said?

Use a reporting verb that shows the source: 'Her daughter reports that she has been eating less.' This shows the information is reported, not observed, without extra hedging.